Introduction
GrowthJack (“we,” “us,” “our,” or “the Company”), operating the website GrowthJack (the “Site”) at shop.growthjack.store, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our online eyewear store, make a purchase, or interact with our services.
By using our Site, you acknowledge that you have read, understood, and consent to the data practices described in this policy.
Information We Collect
To provide a seamless shopping experience for eyewear, we collect and process the following types of information:
- Personal Information: Information you voluntarily provide when placing an order, creating an account, or contacting customer service, including:
- Full Name
- Shipping and Billing Address
- Email Address
- Phone Number
- Prescription information (if provided voluntarily for non-customized product recommendations)
- Payment Information (processed securely through trusted third-party gateways; we do not store full payment card details)
- Purchase History and Style Preferences
- Technical Information: Information collected automatically when you interact with our website, such as:
- IP Address
- Browser Type and Version
- Device Information (operating system, screen resolution)
- Pages Visited, Time Spent, and Clickstream Data
- Referral Source (e.g., search engine, social media platform)
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance site functionality, remember your preferences (such as shopping cart items), analyze site traffic, and personalize your browsing experience. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use the information collected for the following legitimate business purposes:
- To process and fulfill your eyewear orders, including shipping and customer support.
- To communicate with you regarding order updates, service announcements, and responses to your inquiries.
- To personalize your experience by suggesting eyewear styles that match your preferences.
- To send promotional emails about new collections, discounts, and events (only with your explicit consent; you may opt out at any time).
- To improve our website, product offerings, and customer service through data analysis.
- To prevent fraudulent activities and ensure the security of our platform.
- To comply with legal obligations and enforce our terms of service.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only under the following circumstances:
- With trusted service providers who assist in operations such as payment processing, order fulfillment, shipping, and marketing, under strict confidentiality agreements.
- If required by law, regulation, or legal process, or to protect the rights, property, or safety of GrowthJack, our customers, or others.
- In the event of a merger, acquisition, or sale of assets, where customer data may be transferred as part of the transaction.
- With your explicit consent for a specific purpose not outlined here.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, secure servers, and restricted internal access. While we strive to protect your data, no online platform can guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates or corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal data under applicable legal grounds.
- Objection: Object to certain types of processing, such as direct marketing.
- Opt-Out: Unsubscribe from marketing communications at any time by using the “unsubscribe” link in emails or contacting us directly.
To exercise any of these rights, please contact us using the details in the “Contact Us” section below.
Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or partner sites. This Privacy Policy applies solely to information collected by GrowthJack. We encourage you to review the privacy policies of any third-party sites you visit.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. The revised version will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Company: Chuzhou Duqusi Trading Co., Ltd.
Address: Room 802, Unit 2, Building 1, Dongcheng Garden, East of Andongqiao Road, Fengyang County, Chuzhou City, Anhui Province, China
Email: m15811156167@163.com
Phone: +86 15036965961